FAQ's

  1. When will you pick up my order and when will you return it?
  2. What is the minimum order requirement?
  3. How late can I place an order for next day pick up?
  4. How do I pay for the service?
  5. Do I have to be at home at the time of collection / delivery?
  6. How do I view or change my current order?
  7. Where are my clothes taken to be cleaned?
  8. Why don't you provide a service in my area?
  1. When will you pick up my order and when will you return it?

    For @home residential customers, pick-ups and deliveries are available in 60-minute windows from 6pm to 9pm, Monday through Friday evenings. Standard turnaround is two days for residential customers.

    Some items may take longer. In this event, you will be contacted by your local outlet and advised of any additional time required to professionally clean your items.

    Dryclean.ie@Work accounts are serviced during office hours on specified days. Please contact us at info@dryclean.ie or click on "Corporate Enquiry" and fill out a corporate enquiry form which we will receive and contact you.

  2. What is the minimum order requirement?

    Although there is no minimum order requirement, orders of less than €15.00 are subject to a €5.00 delivery fee. This fee does not apply for Dryclean.ie @Work customers.

  3. How late can I place an order for next day pick up?

    Orders received by 12pm (midnight) will be picked up next day

  4. How do I pay for the service?

    Payment is made by Credit or Laser card when you place your order. All major credit/laser cards are accepted on our secure site.

  5. Do I have to be at home at the time of collection / delivery?

    No you can choose to leave your items in a bag at your front door and we will not disturb you if you request this with your order.

  6. How do I view or change my current order?

    You can view your current order by clicking on the "View Booking" link once you have logged in. This will allow you to review your current orders not completed. To change/cancel a current order, click on the customer service link and send us details of the changes required to your order.

  7. Where are my clothes taken to be cleaned?

    All your items are processed by professionals locally to ensure quick turnaround.

  8. Why don't you provide a service in my area?

    We aim to provide our service in as many locations as possible and we are currently adding to this list. Please register your interest in the service with us and we will let you know as soon as we begin servicing your area. We will prioritise areas where most demand exists.

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